Address

  • London, United Kingdom
  • +44 (0) 1992276061

Easy Returns

14-Day Returns Policy

We want you to be completely satisfied with your purchase. If you're not happy, we make returns simple and straightforward.

How to Return

  1. Contact our customer service team
  2. Receive your return authorization
  3. Package your item securely
  4. Use our free return label
  5. Drop off at any convenient location

Return Conditions

  • Items must be:
    • In original condition
    • Unused
    • With original packaging
    • With all tags attached
  • Include proof of purchase

Refund Process

  • Refunds processed within 3-5 working days
  • Original payment method credited
  • Email confirmation sent
  • Full purchase price refunded
  • Shipping costs refunded for faulty items

Hours

Monday

10:00 a.m. - 8:00 p.m.

Tuesday

10:00 a.m. - 8:00 p.m.

Wednesday

10:00 a.m. - 8:00 p.m.

Thursday

10:00 a.m. - 8:00 p.m.

Friday

10:00 a.m. - 8:00 p.m.

Saturday

10:00 a.m. - 8:00 p.m.

Sunday

11:00 a.m. - 7:00 p.m.